Privacy Policy
Last updated: December 22, 2025
1. Introduction
Steady ("Steady", "we", "us", or "our") provides an always-on financial intelligence service designed to help agencies and consultants understand their financial health and runway over time.
We take privacy seriously. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, application, and services (collectively, the "Service").
If you have any questions about this policy, you can contact us at:
privacy@hqsteady.com
2. Information We Collect
We collect only the information necessary to provide Steady's core functionality.
2.1 Information You Provide Directly
When you use Steady, you may provide:
- Your name and email address
- Company or agency name
- Basic account information
- Optional client revenue information (e.g. top clients by revenue)
2.2 Financial and Business Data
To provide runway confidence and financial insights, Steady may collect and process:
- Revenue data
- Expense data
- Cash balances
- Historical financial trends
- Client concentration information (aggregated, non-personal)
This data is typically obtained via secure integrations with third-party accounting platforms (such as QuickBooks or Xero), or through information you manually provide.
We do not collect personal consumer data about your clients.
2.3 Usage Information
We may collect limited usage data, such as:
- Pages or features accessed
- Timestamps of activity
- Error logs and performance metrics
This information is used solely to improve reliability and user experience.
3. How We Use Information
We use collected information to:
- Provide and operate the Service
- Calculate and present runway confidence and financial insights
- Monitor trends and detect meaningful changes
- Communicate important updates or notifications
- Improve and maintain product quality
- Ensure security and prevent misuse
Steady does not use your data for advertising, profiling, or resale.
4. How We Treat Financial Data
We understand that financial data is sensitive.
Accordingly:
- Your financial data is used only to provide Steady's services
- We do not sell or rent financial data
- We do not use your data to train generalized models for third parties
- Any analysis is performed solely for your account or in aggregated, anonymized form
Aggregated, anonymized data may be used internally to improve benchmarks and product insights. This data cannot be traced back to you or your business.
5. Data Sharing
We share information only in limited circumstances:
5.1 Service Providers
We may share data with trusted service providers who help us operate the Service (e.g. hosting, infrastructure, analytics). These providers are bound by confidentiality and security obligations.
5.2 Legal Requirements
We may disclose information if required by law, regulation, or valid legal process.
We do not share data with advertisers or data brokers.
6. Data Retention
We retain information only as long as necessary to:
- Provide the Service
- Meet legal and accounting requirements
- Resolve disputes or enforce agreements
You may request deletion of your account and associated data at any time, subject to legal obligations.
7. Security
We take reasonable technical and organizational measures to protect your information, including:
- Encrypted data transmission
- Secure access controls
- Limited internal access to sensitive data
- Industry-standard infrastructure practices
No system is 100% secure, but we are committed to protecting your data with care and restraint.
8. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
Requests can be made by contacting privacy@hqsteady.com.
9. Cookies and Tracking
Steady uses minimal cookies or similar technologies for:
- Essential site functionality
- Basic analytics to understand product usage
We do not use invasive tracking or third-party advertising cookies.
10. Third-Party Integrations
When you connect Steady to third-party services (such as accounting platforms), those services are governed by their own privacy policies. Steady accesses only the data necessary to provide its functionality.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date and, if changes are material, notify users appropriately.
12. Contact Us
If you have questions, concerns, or requests related to privacy, please contact:
Steady
Email: privacy@hqsteady.com
Website: https://hqsteady.com